How can I order from ThePrettyJerk (TPJ)?

All of our products are stated in Singapore Dollars (SGD). To place an order with TPJ, it is recommended (but optional) to register an account with us here. By setting up an account with us, your details will be saved for your convenience. You will also accumulate credits (to redeem cash rebates from the second purchase onwards!), view credits, track your past orders and update your addresses once logged in!

You can sign up for an account right now or you can start shopping first before setting up an account when you check out, entirely up to your own preference! If not, checking out via guest (without creating account) is also possible. But unfortunately, you will not get to enjoy the above benefits. 🙁

Once you’ve decided on the item(s) you like to purchase, select your desired quantity. Then click on “Add to Cart” and proceed to checkout!


What are the available payment methods?

We currently offer these modes of payment.

1) Local Bank Transfer (iBanking/ATM Transfer, PayLah! and PayNow)

2) PayPal

3) Credit/Debit Card Payment (Stripe)

Our Bank Details are as follows:

– DBS Savings Plus 019-1-083296

– UOB TX 308-370-217-4

– OCBC Statement Savings 591-078134-001

The payment mode (Local Bank Transfer) is restricted to local customers only. International customers can consider Stripe (or Paypal) for payment purposes (Stripe is recommended for smooth checkout, if you do not have PayPal account).

An email invoice (consisting of the payment details) will be sent to your e-mail address (provided during checkout). After payment had been verified, a text message (SMS/WhatsApp) will be sent to the stated mobile number and depending on stock availability, item(s) will be mailed out in the next 1-3 business days.


How soon can i receive my item?

All orders placed Monday to Sunday will be processed, and shipped within 1-3 working days. On average, orders are processed in 2 working days or less!

Combined postage is allowed for separate orders if your item is currently not being prepared to be delivered. Please inform us as soon as you can if you would like to combine your orders.


What are the shipping options?

We currently offer these modes of delivery.

1) Local SingPost Normal Postage ($1 for normal items; $3 for shampoo items)

Shipping fees will cost $1 (orders containing non-shampoo items) and $3 (orders containing shampoo items). Please note that local normal mails do not come with tracking and are not insured. Once items are being mailed out. TPJ will not take responsibility, should the package goes missing in the process of delivery. We strongly encourage customers to opt for Door-to-Door Delivery.

2) Door-to-Door Delivery ($4 for all items)

Shipping fees will be a flat rate of $4. Our permanent delivery promotion provides complimentary D2D delivery with spending of $60 or more. Deliveries are being made from Monday to Saturday and item(s), upon mailed out, will be delivered the next working day. TPJ strongly recommends customers to opt-in this, if the items are needed urgently.

3) *New* Stores Pickup – Shopping Malls (flat rate of $2)

Choose to pick up buys at your convenience at your selected point, from the below conveniently located points^. Parcel can be picked up during weekdays and weekends (except for Blk 71, PNP HQ), during the merchants’ retail operation hours. Upon successful delivery to the collection point, Customer will receive an SMS and Email to collect the parcel, within 5 days.  If parcel is not collected within 5 days, re-delivery charges will apply.

^ Subject to changes by Park N Parcel. For most updated locations, please visit Park N Parcel.

North
– AsterSpring @ Sembawang Shopping Centre
– Day Market @ Northpoint City
– Fart Tartz Cafe @ Yishun Junction 9
– Happy Family Minimart @ Sembawang Drive
– HAKO @ Causeway Point
– HAKO @ AMK Hub
– Izza @ 642 Choa Chu Kang Street 64 #07-75
– KECha @ Yew Tee Point
– Optique ICU @ Sunplaza
– Peek A Box @ Junction 8
– Toy Outpost @ Northpoint

Central
– Mercury @ The Arcade
– MiniSQ @ Novena Square 2
– News Innovation @ VivoCity
– Theresa @ Toa Payoh Central
– Toy Outpost @ Plaza Singapura
– Toy Outpost @ Bugis Junction
– Watch Fashion @ People’s Park Complex

West
– Box Boss @ West Mall
– Box Boss @ Bukit Panjang Plaza
– Caffe Pastore @ Beauty World Center
– HAKO @ Clementi Mall
– HAKO @ Jurong Point
– Huawei Fangli Trading @ Blk 442 Clementi Ave 3
– Kids Haven @ Westgate Mall
– New Trend Lifestyle @ Beside JCube
– Park N Parcel HQ @ 71 Ayer Rajah Crescent
– Peek A Box @ Lot One
– Shalom Mart @ Bukit Batok West Ave 6
– Yu Xuan Shop @ BoonLay Shopping Centre

East / North-East
– 12 Hours @ Riviera LRT
– 12 Hours @ Sumang LRT
– 1588 LE @ Rivervale Crescent
– Box Boss @ Hougang Mall
– Cube Sprout @ Hougang 1
– Cube Sprout @ Our Tampines Hub
– Cube Sprout @ White Sands
– District 5 @ Compass One
– District 5 @ Paya Lebar Square
– HAKO @ Bedok Mall
– HAKO @ Tampines 1
– HAKO @ Parkway Parade
– HAKO @ NEX
– Lampe Berger @ Waterway Point
– S-Mart @ Serangoon North Ave 5
– Sri Selvi Store @ Serangoon Ave 1

4) Meetup @ Punggol Sumang Lane (Free)

Meet-ups are available on Monday to Friday, 9pm to 9.30pm. Postal code 822231. Punggol Sumang Lane (near TPE). 

How to go (public transport): Take 382G from Punggol Bus Interchange and alight at the 5th bus stop (Blk 226A). Once you alight, cross the road and you will see the meet-up point (the dropoff porch of Block 231B).  


5) Standard International Shipping (Air)

With effect from 25 April 2019, international shipping is now available via check out on the site! International shipping comes with tracking number and you may feel safe ordering with us, no matter where you are! It is however, only available for the following countries for now. Note: We do not earn from shipping at all, and is purely charged by our delivery couriers.

  • Austria
  • Australia
  • Belgium
  • Canada
  • China
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • India
  • Indonesia
  • Ireland (Coming soon!)
  • Italy (Coming soon!)
  • Japan
  • Macau (Coming soon!)
  • Malaysia
  • Netherlands (Coming soon!)
  • New Zealand (Coming soon!)
  • Norway (Coming soon!)
  • Oman (Coming soon!)
  • Philippines
  • Portugal (Coming soon!)
  • Qatar (Coming soon!)
  • Russia
  • Saudi Arabia (Coming soon!)
  • South Korea
  • Spain (Coming soon!)
  • Sweden (Coming soon!)
  • Switzerland (Coming soon!)
  • Taiwan
  • Thailand
  • Turkey (Coming soon!)
  • United Arab Emirates
  • United Kingdom
  • United States
  • Vietnam

If you like to order with us but residing outside of the above countries, please kindly submit your order here or email us at [email protected].